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Customer's Choice Awards - 2004 -- For Business Executives

About Mr. Handyman

Facilities & Staff




NEWS:

Mr. Handyman® Supports Neighbor-in-Need Program

Mr. Handyman® Earns 2004 CONSUMERS' CHOICE AWARD™

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    On Time. Done Right.

Facilities

Unlike many independent contractors and other home service companies, Mr. Handyman has four full time offices in the metro Atlanta area. Each office has trained professionals available to take your calls five days a week. That means you'll never have to wait for a call back from someone about your problem.

Our Offices Support Our Clients and Master Technicians

  • Professionals for sales, dispatching, estimating, research, and administration
  • Proprietary scheduling software called ToolBox™
  • Supporting corporate offices in Ann Arbor, Michigan
  • Normal work hours Monday-Friday 8:00am-5:00pm
  • Emergencies for current clients on a 24/7 basis

Four Offices in Greater North Atlanta Area

  • 4128 Willow Terrace, Gainesville, GA 32506, Tel. (770) 531-1160
  • 283 Swanson Drive Suite 205, Lawrenceville, GA 30043, Tel. (678) 377-7717
  • 2840 Johnson Ferry Road Suite 200, Marietta, GA 30062, Tel. (770) 455-8488
  • 2360 Towne Lake Parkway Suite 105, Woodstock, GA 20189, Tel. (678) 445-0075

Staff

Our Office Staff Has a Strong Professional Services Orientation

Reid Elliston, President, Marietta Office

Darrell Bauer, President, Lawrenceville Office

Darrell founded Mr. Handyman of East Gwinnett in July 2002. Prior to joining Mr. Handyman, he served as Engineering Group Lead with BellSouth, Senior Software Consultant with NCR Corporation, and has held a variety of engineering positions in the oil business in Wyoming, Texas, South America, and the Middle East. Darrell holds a Bachelor of Science Degree in Petroleum Engineering from Montana Tech and is currently pursuing an Executive MBA Degree from Coles College of Business at Kennesaw State University. Darrell and his wife Sarah reside in Lawrenceville.

David Phillips, President, Gainesville Office

David founded Mr. Handyman of Hall/Forsyth in July, 2002. Prior to joining Mr. Handyman, he owned and operated his own investment company in Gainesville, GA. He also served as a financial consultant for Robinson-Humphrey, a financial services company, and as a Special Agent of the Federal Bureau of Investigation (FBI) for 13 years in Texas and Georgia. David received a degree from The Citadel.

Chip Ahrens, President, Woodstock Office

Chip founded Mr. Handyman of Cherokee/Bartow in August 2002. Prior to joining Mr. Handyman, he served as Sales and Marketing Manager for International Consumer & Educational Products at Discovery Communications, Inc., the parent company of Discovery Channel and Animal Planet. He has also served as Director of International Licensing for The Cherokee Group, a global fashion licensing company, and Director of International Sales & Marketing for Texcom, Inc., a global trim supplier to the fashion industry. Chip holds a BA in Sociology from Roanoke College and a MBA in International Management from Thunderbird, The American Graduate School of International Management. Chip and his family reside in Canton, GA.

Customer Service Representatives/Office Staff

  • Nancy Gunther, BSEE Duke, MSEE Johns Hopkins
  • Rosa McTee, Manhattan Community College
  • Jill Waggoner, BS Georgia Southern University

Technician Qualifications

Finding a qualified handy man for maintenance projects around the house or for your business has always been a challenge. When you do find someone, there's no way to check their background, or to know how well they will do the repair work, or if they will be around later if something goes wrong.

Mr. Handyman of Atlanta solves this problem for you. Our technicians are full time employees. Before they are hired, we check the quality of their work, their background, and their references. If there's ever a problem after they leave, you can call one of our four metro Atlanta offices and we'll resolve the issue promptly.

Our Technicians Are Exceptionally Clean Cut and Experienced

  • Each technician is a "one-stop-shop" - he can do it all: finish carpentry, light electrical, light plumbing, painting, flooring, roofing, ...
  • Our technicians all have 15-20 years of experience
  • Most are past independent business owners
  • Our technicians are subjected to extensive background checks and comprehensive Mr. Handyman training
  • Our technicians are full-time employees, not sub-contractors
  • Our technicians are insured and bonded





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