For Immediate Release:

Mr. Handyman of East Gwinnett Celebrates First Anniversary

Home and Commercial Handyman Services Company
Serves Over 1000 Customers in First Year

ATLANTA, GA -- July 22, 2003 -- Mr. Handyman® of East Gwinnett, the leading local provider of home and commercial maintenance, repair, and installation services, has recently achieved two major business milestones. The company not only celebrates their first business anniversary this month, they are also announcing that they have recently served their 1000th customer since beginning the operation in July 2002. Mr. Handyman of East Gwinnett has now successfully grown their operations to employ 6 fulltime master technicians and 10 total employees in their office located at Highway 316 and GA Highway 20 in Lawrenceville.

Mr. Handyman provides a wide range of interior and exterior maintenance, repair, and installation services to both residential and commercial clients. Some of the most common jobs they perform include replacing rotted wood on exteriors, light plumbing and electrical tasks, hanging ceiling fans, and light construction services. One service that has also played a significant role in the fast growth of the business is their ability to provide complete fire and water damage restoration.

Although handyman services are nothing new, the professional approach that Mr. Handyman brings to this industry is nothing short of 'revolutionary'. "When we started the company a year ago, we immediately found that homeowners and business managers welcomed our fresh approach to customer service", said Darrell Bauer, President and Owner of Mr. Handyman® of East Gwinnett, who along with his wife and business partner Sarah Bauer manage the business. "After having served over 1000 customers, we even more clearly recognize that our professional approach to handyman services was long overdue in this market. The response from our clients has exceeded our expectations in this first year. We have seen a steady increase in business throughout the year, and expect to experience even stronger growth as we continue to gain awareness throughout the county."

With respect to this 'revolutionary' approach to service, Mr. Handyman of East Gwinnett has already collected a large number of 'thank-you' letters received from satisfied clients. In explaining their customer service approach, Bauer stated, "We go the extra mile to hire only the most talented technicians who have the broad skill set required to handle virtually every customer need. We also insist that all team members have proven integrity and character, and share our passion for great customer service. Our uniformed master technicians work on scheduled appointments and provide a satisfaction guarantee, so they know that they must arrive on time and do the job right in order to succeed in our company. The fact that our master technicians are professional, have passed thorough background checks, and are direct employees of our company instead of independent contractors, provides our clients with the peace of mind that we can solve their problems in a safe and professional manner. We recognize this as a critical and deciding factor for our clients in hiring a handyman."

Considering that homes and business property represent probably the largest and most important investments that are made today, Bauer believes that the impressive growth rate that Mr. Handyman of East Gwinnett has experienced to date will not only continue, but accelerate as the economy grows over the coming months and years. "We have seen that, even in a slow economy, maintenance of residential and business property is considered a spending priority for most people. As the economy improves, we see this focus on maintenance expanding to encompass additional spending on property improvements. We believe that the Mr. Handyman professional approach to an old trade is just the answer that many people seek, and will serve as an enabler to protecting and guaranteeing these valuable investments."

About Mr. Handyman

Mr. Handyman® is nationally franchised home and commercial services company headquartered in Ann Arbor, MI. It is a member of the Service Brands International family of companies, along with three other proven franchise concepts including Molly Maid®, 1-800-Dry Clean®, and The Restoration Drycleaning Network®. Mr. Handyman of East Gwinnett is also affiliated with Mr. Handyman of Atlanta, which services greater Atlanta from four area locations in Gainesville, Lawrenceville, Marietta, and Woodstock. The Mr. Handyman Client Bill of Rights ^sm is the company's formal pledge to deliver a more professional and personalized handyman service experience to its clients. To learn more about Mr. Handyman of Atlanta, or to schedule an appointment, visit the company's website at www.MrHandymanAtlanta.com or call 678.377.7717.